Very interesting. The Harvard grad we hired back when we started my wife's' citizenship processes years ago was completely useless (late with paperwork, no-show to interviews, etc); we ended up losing the money and filing ourselves. This type of service is much needed. Applying for a permanent residence is mostly just form filling and document collection anyways, but the current processes is nearly unbearable. Does SimpleCitizen plan to stick around all the way through naturalization? She's got her interview coming up in July (woohoo!) and that process is a mess as well.