I must admit, when I read it, it did absolutely read to me like a contrarian attempt to start debate. I find it hard to believe that anyone would post sentiments along the lines of ‘we connect people, so what if someone commits suicide’ without it being a deliberate attempt to start debate.
If he actually believed that stuff, it would be extraordinary scary. I don’t think he does.
Have you read any HN’s opinions on self driving cars? There is a strongly held belief that individual deaths don’t matter as long as, on average, deaths go down. You can argue the connecting people is inherently good, so how are Boz’s opinions any different?
Boz’s pieces over the last few years tend to fall into the “Strong opinions, weakly held” category. I also suspect he argues a point that is stronger in sentiment than he really believes, to help his message stand out.
The problem is, you might think that but this is senior leadership putting out an email that is setting the general culture and direction for the company. He’s explicitly recognising and endorsing “questionable” (his words!) decisions made.
He can’t come back and say he didn’t mean it. Besides, if he was trying to spark debate, doesn’t that mean he though my it was even potentially justifiable to use unethical practices to drive growth?
I agree it was very poorly judged. Regarding your last point, I honestly assumed that he had seen stirrings of this kid of reasoning within the company and was attempting to ridicule it.
If he actually believed that stuff, it would be extraordinary scary. I don’t think he does.