Great service, but it seemed liked they really slowed down about a year ago and gave up on trying to do anything about their growing backlog on GetSatisfaction. As a very early user, it's been frustrating that they haven't done really basic, cheap improvements that obviously would have big impact and lots of users are screaming for.
I can't imagine how RIM owning them will improve the situation. My bet is that within 6 months their GS page is taken down altogether. http://community.tungle.me/tungle
Darn, yet another useful service snapped up by the dying beast. Great for the employees, who I met a few times and thought were great, but bad for the users.
1) Rim will probably bring Tungle to the grave with them
2) They'll probably change the service to benefit Blackberry users rather than iOS, Android, or even web users.
3) I doubt the product will get the attention it needs to remain useful
I can't imagine how RIM owning them will improve the situation. My bet is that within 6 months their GS page is taken down altogether. http://community.tungle.me/tungle