"Update: I spoke with Brian Chesky. He says the company has offered “to assist financially, find new housing for the host, and anything else she can think of to make her life easier.” He says they intend to “go above and beyond” to make the situation right for her. This is different than what a company spokesperson said earlier (see above). I asked Brian if this sets a new policy, and he responded that they’ll look at it on a case by case basis."

Basically what they mean by "case by case basis" is that if you cause enough of a media shitstorm to make them look bad, they'll step in and help. And they'll look at your case to determine if you are causing enough ruckus to validate them going "above and beyond."

At least, that's what I gleaned from it.