> Just imagine, you are in a life or death scenario and your literal phone has a bug preventing you from calling help.
> All other issues are minor. I cannot forgive a bug of this nature.
Does that mean you will never use Verizon, AT&T, or T-Mobile, all of which have had carrier-wide 911 outages? Will you never visit the state of Massachusetts, which had a state-wide 911 outage, affecting all carriers, just six weeks ago?
This type of failure is bad, but it's unfortunately a lot more common than you think.
It looks like a valid question to me. Obviously it's rhetorical, but it makes a reasonable point that the hard-line stance of "cannot forgive a bug of this nature" is probably not viable. These are not strawman examples, these are similarly horrible failures.
Just imagine, you are in a life or death scenario and your literal phone has a bug preventing you from calling help.
All other issues are minor. I cannot forgive a bug of this nature.