A lot of this criticism is also assuming everyone is using their own computers. At a couple of places I've worked, we could store our files on a network drive but we got a fresh instance of Windows each time. Mailto links would bring up the Outlook Express setup wizard, which was pointless to go through considering it would simply be wiped again when you logged out.
On top of that, I know my mom, still fearful of Firefox, let alone Chrome, has a similar problem with mailto links and it is always quite excruciating watching her process for extracting just the email link itself without the mailto: attached to the front. Depending on who this is marketed to, I think some businesses could easily increase conversions by going this route.
On top of that, I know my mom, still fearful of Firefox, let alone Chrome, has a similar problem with mailto links and it is always quite excruciating watching her process for extracting just the email link itself without the mailto: attached to the front. Depending on who this is marketed to, I think some businesses could easily increase conversions by going this route.